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The Open Source Smartlook alternative

Pixel-perfect video replay of your frontend web application. Step into the shoes of your users.
Feature Spotlight

Highlight.io vs Smartlook

A detailed comparison of Smartlook and Highlight.io
General
Logo
Logo
Unlimited Team Members
Support Ticket Integrations
Self-hosted Options
Analytics Integrations
Self-serve Setup
Session Replay
Session Commenting
Heatmaps
Session Sharing
Privacy SDKs
Embedded, fullstack error monitoring
Canvas & WebGL Recording
Shadow DOM Recording
Error Monitoring
Embedded Session Replay
Error Sharing
Support for Backend SDKs
Logging
Frontend logging
Backend logging
Embedded replay and stacktraces

What makes us different?

Highlight.io is open source and transparent
Highlight.io is built with transparency at its core, with a permissive license. Not only do we work in the open, but we also expose what we're working on, on our roadmap. The fact that Highlight.io is open source also makes it easy to integrate and build your own tools on-top of it, an advantage closed-source products like Smartlook can't offer.
Highlight.io constantly ships new features
At Highlight.io, we ship quickly. We update our changelog with a recap of new features biweekly, and we share when these features are completed in our public roadmap. Plus, our community keeps pushing us to do more, so we're constantly adding new integrations. We work hard to keep Highlight.io ahead of the curve, and we're not afraid to show off our secret sauce.
Engineers vs Marketers
Highlight and Smartlook have two very different target audiences. While Highlight is a full-stack monitoring solution designed for monitoring web applications, Smartlook is a tool that offers features such as heatmaps and user feedback to help marketers optimize conversion rates for their landing pages. While both tools may offer some overlapping features such as session replay, Highlight is focused on providing monitoring and error-tracking for engineers and product teams, not marketers.
Full-stack Monitoring
Smartlook is primarily focused on providing session replay and analytics for product folks to gain insights into user behavior and optimize their websites for conversions. However, it has limited monitoring capabilities compared to Highlight.io, which is a full-stack tool designed for engineers. Highlight.io offers session replay, error monitoring, and log analysis, allowing developers to quickly identify and diagnose issues across their entire stack. With its in-depth monitoring capabilities, Highlight.io can help developers improve the overall performance and reliability of their applications.
Pricing
Smartlook offers a free plan that allows users to record up to 3000 sessions per month, with access to all features including heatmap analysis and form analysis views. Their paid plans start at $55 per month and offer additional features such as event tracking, custom data properties, and integrations with third-party tools. Pricing for larger organizations is available upon request.
Highlight offers a free plan that includes 500 sessions and 1,000 errors per month, with unlimited seats for all plans including the free version.'

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Our customers

Highlight powers forward-thinking companies. More about our customers →
PipePortalDriposKnockHightouchBasedashImpiraMageAirplane
Secoda
Max Musing

Highlight helps us catch bugs that would otherwise go undetected and makes it easy to replicate and debug them.

Max Musing
Max Musing, Founder & CEO
Lorilyn McCue

Before Highlight, I was flying blind, but now I can see exactly where users are succeeding, failing, and running into issues.

Lorilyn McCue
Lorilyn McCue, Head of Product
Kai Hess

Highlight weaves together the incredible, varied, and complex interactions of our users into something understandable and actionable.

Kai Hess
Kai Hess, Founding Product Designer
Meryl Dakin

I love Highlight because not only does it help me debug more quickly, but it gives me insight into how customers are actually using our product.

Meryl Dakin
Meryl Dakin, Founding Software Engineer
Neil Raina

Highlight has helped us win over several customers by making it possible for us to provide hands-on support, based on a detailed understanding of what each user was doing.

Neil Raina
Neil Raina, CTO
Max Musing

Highlight helps us catch bugs that would otherwise go undetected and makes it easy to replicate and debug them.

Max Musing
Max Musing, Founder & CEO
Lorilyn McCue

Before Highlight, I was flying blind, but now I can see exactly where users are succeeding, failing, and running into issues.

Lorilyn McCue
Lorilyn McCue, Head of Product
Kai Hess

Highlight weaves together the incredible, varied, and complex interactions of our users into something understandable and actionable.

Kai Hess
Kai Hess, Founding Product Designer
Meryl Dakin

I love Highlight because not only does it help me debug more quickly, but it gives me insight into how customers are actually using our product.

Meryl Dakin
Meryl Dakin, Founding Software Engineer
Neil Raina

Highlight has helped us win over several customers by making it possible for us to provide hands-on support, based on a detailed understanding of what each user was doing.

Neil Raina
Neil Raina, CTO
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